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Social Media Management Terms

Social Media Management Services Terms and Conditions

1. Introduction

These terms and conditions (the "Agreement") constitute a legally binding agreement between Acorn Media (referred to as the "Company," "We," "Us," or "Our") and the client engaging our social media management services (referred to as the "Client" or "You"). By accessing or using our social media management services, you agree to be bound by this Agreement.

2. Services Provided

The Company shall provide social media management services to the Client, including but not limited to content creation, posting, engagement, analytics reporting, and strategy development for the following social media platforms: [List of Platforms]. The specific services provided shall be outlined in the agreed-upon proposal or contract between the Company and the Client.

3. Client Responsibilities

The Client shall provide the Company with necessary access to social media accounts, branding guidelines, and any other materials required for the provision of the Services. The Client is responsible for ensuring the accuracy and legality of any information or content provided to the Company. The Client shall promptly respond to requests for approvals and provide feedback as needed.

4. Fees and Payment

The Client shall pay the Company fees for the Services as outlined in the agreed-upon proposal or contract. Fees may include setup fees, monthly management fees, and additional charges for ad spend or premium services. Payment terms, including billing cycles and accepted payment methods, shall be specified in the proposal or contract.

5. Confidentiality

Both parties agree to maintain the confidentiality of any information exchanged during the course of this Agreement. Confidential information shall not be disclosed to third parties without prior written consent, except as required by law.

6. Termination

This Agreement shall commence on the effective date specified in the proposal or contract and shall continue for the duration outlined therein. Either party may terminate this Agreement with written notice. Termination shall not relieve the Client of any payment obligations accrued prior to termination.

7. Limitation of Liability

In no event shall either party be liable for any indirect, consequential, or incidental damages arising out of or related to this Agreement. Liability for direct damages shall be limited to the total fees paid by the Client under this Agreement.

8. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the United Kingdom. Any dispute arising out of or relating to this Agreement shall be resolved through arbitration in the United Kingdom in accordance with the rules of the Central Arbitration Committee.

9. Miscellaneous Provisions

Any amendments or modifications to this Agreement must be made in writing and signed by both parties. This Agreement constitutes the entire understanding between the parties concerning the subject matter herein.

10. Acceptance of Terms

By engaging the social media management services of the Company, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at sales@acorn-media.co.uk.